If your passing through better stop cause Van Horne is basically an island on land. Either way your driving east or west your going to need gas, this Pilot...
Jun 4, 4:09 PM
I have been here a few time on my way through town. I realize that others have marked this with bad reviews, but each time I have stopped in it has been...
Apr 19, 2:16 PM
This is one of the most incredible truck stops after pregnancy I ordered the chili cheese fries hamburger
Apr 6, 1:27 PM
Jun 20, 12:57 AM
Fuel pump didn’t work. Bathroom filthy. Restaurant tables filthy and they were slow even not many customers. Parking was available in lot and across the street several workers don’t speak English or speak it poorly. Ketchup dispensers were both empty. None of the tables in the Wendy’s was wiped down and food was all over the floor. Food wasn’t bad. Several urinals out of order and nasty. Sink was a complete mess.
Jun 12, 11:34 PM
Overpriced gas (to exploit the lack of gas stations along the I10 in that area). Coffee was pretty good, however. Station seemed pretty clean from what I did explore. Attached Wendy's restaurant had severely slow service at the time of my visit and was honestly overpriced (nearly $6 for a 1/4 patty, no bun, no cheese and no onions). They want to surcharge you for added items, but they won't reciprocate it if you remove items for a custom ordered menu item. It took roughly 20 minutes to complete my order. And while there was a fairly modest amount of customers both waiting on food and already seated (and a line leading nearly into the convenience store portion of the station after me), they certainly seemed to be in no rush to more conveniently accommodate their inside customers by opening a second register. I feel like the convenience store and related amenities would make the truck stop location worthwhile almost enough to overlook the scalping on the price per gallon for those passing through, but i would not recommend wasting time at the Wendy's.
Jaime Ponce de Leon
May 29, 1:04 AM
Free WiFi isn’t free. Prompted me for an account and payment.
In the last 4 visits spanning February-may 2018, soda fountain gave me flat, warm soda.
Restrooms are never clean during the day and are always packed, but the one time I was here at 3am, they were spotless.
I’ll give them two stars because at least they always have good specials on snacks, a really good selection, and their staff is friendly and helpful.
May 6, 3:27 PM
Robert B. Who was the one making sure that drivers who used the showers had a clean experience stopping at the Pilot in Van Horn TX; he went out of his way in performing his duties. The bathrooms and showers were like my home, squeaky clean, smelled amazing and even made sure drivers knew he appreciated their business.
I can't say that every place I stop and use the facilities left a positive experience on me like Robert did, Pilot & Flying J should take notice in employees that stand out like Robert and show their appreciation but also model their performance changing other places that don't even earn a single star.
I will return anticipating a clean and hot shower with gladness!
Apr 10, 10:56 AM
Great personnel as always with any Pilot. Nice, CLEAN restrooms and lobby. Wendy's next door.
Pilot has 2 hot dogs with trimmings for $3.00. There's a discounts for having your own cup when getting coffee or soda. Stop by and say hi.... Granny and Grandpa sent you. They have other foods; but the all beef hot dogs are our favorite.