Rude manager this morning... Opens register to assists guest... I get down there (was next in line for other register) "hold on on I got to get these drawers done".... Unacceptable customer service.
Jun 20, 4:16 PM
Nice truck stop but it's got to be the slowest serving McDonald's I've ever been to
Jun 5, 1:33 PM
Nicole (cashier at the pilot)
My intake on her :
When I say she was BEYOND amazing
I mean just that
She was holding down 2 registers
Running herself thin but gracefully doing it
Saying things like "sweetheart " and "beautiful"
Which I most definitely wasnt looking "beautiful " this morning.
She deserves a raise , higher position etc.
You go Nicole !
Apr 23, 1:02 AM
Just got here there are spots at 802 pm
HAYDER AL ROBAY
Feb 14, 3:33 AM
I had a great experience here while my truck broken down last Tuesday while I was parked for 10 hrs break, I got it to the service bay and checked it out and found the issue with the code and explained to me what’s going on what’s my options, given my direction where to go and other options as well, the surprised was that they hadn’t charged me at all as I’m their customer and the issue happened while I was parking their on the last night, I’ll never forget this service at all & that’s how the big company do always! Thanks Pilot I’m glad to be served here. Thanks again
Jan 10, 10:51 AM
Entire store is poorly designed! Early morning had a very few breakfast options; all with meat in them. McDonald's was closed, so there were no alternatives. There was only hand dryers in the restroom. Stairs constantly blocked by semis. Definitely needs a remodel!
May 19, 3:13 AM
Feb 16, 4:21 PM
Jan 2, 2:42 PM
Smells like ore in parking areas and bathroom was horrendous